CALL CENTER HOURS: Phone: 800-833-4373 or 518-862-0042; Are call center office hours are Mon-Thu 9:00am-7:00pm and Fri 9:00am-5:30pm. We are available by email during working hours at reservations@celtictours or firstname.lastname@example.org. (our office is not open for in office visits at this time).
HOLIDAY HOURS: Celtic Tours observes the following holidays; New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas. Generally we close at 3:00 pm the day before the holiday and we are closed on the actual holiday with no access to email and the emergency number is not available during these holidays. Calls will be returned when we reopen.
EMERGENCY CALLS (for emergency use only - all other calls will need to call back during normal business hours): Celtic Tours is delighted to reinstate our after hours helpline. The new number for this service is 518-486-8306 - this number is available outside of our normal business hours, except for Thursdays from 6:30pm-9:30pm (est) and Saturdays from 9:30am-12:30 pm (est). Should you have an emergency during these times, please leave a message and your call will be answered when the service resumes. Our emergency service is not available during the six major holidays as noted above. As our number is not designed to be a complete 365/24/7 service, Celtic Tours recommends all those traveling purchase Travel Insurance, which provides 365/24/7 protection while traveling. To learn more about travel insurance, please visit our Travel Insurance page here; Travel Insurance
Please note, if you have an insurance-related emergency to please contact the insurance emergency number (and not the Celtic Tours serviced number).
EMPLOYMENT: Interested in working for Celtic Tours World Vacations? Please click here for current openings Jobs at Celtic Tours
SALES MANAGERS: Celtic Tours currently has Regional Sales Managers in the territories noted to the right. If you need assistance from your manager, you can email them directly. If we do not have a manager in your area, do not worry, you can contact the office directly and we are happy to assist you with whatever you may need.
NEED BROCHURES: Please click here for our Independent Travel Guide and our Group Planner: Travel Guides. We are working on our 2024 brochure and it will be available soon. Travel Agents you also have access to sales flyers and travel agent information when logged in. Please login here to see what is new and happening for you.
Territories presently managed
Regional Sales Manager for IL, MN, IN, WI, IA, MO, MI and NE: Diane Rowe
All other areas - please feel free to contact our main office.
Please Note: Messages left on our contacts form page here are checked randomly throughout normal business hours. This page should not be used for contacting us during an emergency. Please use our emergency phone number in these cases. Thank you.
Either an email address or phone number is needed.